To check your order status, sign into your Lion Brand account and click the "My Orders" link in your account dashboard. All orders made from your account should appear on this page, along with order number, date of order, and order status. If you have no account linked to your order or have any other issue, please use the "contact support" link below to submit a ticket.

Processing Time
Please note that the delivery time estimates provided by Lion Brand reflect the time it takes to arrive after it ships from our warehouse. The estimates do not account for internal order processing time that is always subject to increase during high volume sales.

Out of Stock Items
Please be advised that if you purchase an item that is out of stock, your entire order will be held until we restock that item. If you would like to receive the in-stock items and wait for the out-of-stock items, please contact customer service and request a split shipment (accommodating this request is not guaranteed).