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Welcome to Lion Brand's Support Center. How can we help?
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Most Frequent Questions
I need to change my LionBrand.com email address or password.
How do I check my order status?
How can I change/cancel/return my order?
How much do you charge for shipping?
How much yarn do I need to make a ____?
Can I combine two strands of one weight to equal a larger weight?
How do I find the end of the skein or ball? How do I pull from the center?
How do I substitute one yarn for another?
How do I find the free patterns you have?
How can I get help with one of your patterns?
What are dye lots? Can I order more of the same lot?
I can't find what I'm looking for in the FAQ, how can I contact support directly?