To be mindful of our teams' well-being during this unprecedented time we have adjusted our operations. Your order may incur a longer processing and/or shipping time.
Welcome to Lion Brand's Support Center. How can we help?
Lion Brand® Support Portal
Most Frequent Questions
- I need to change my LionBrand.com email address or password.
- How do I check my order status?
- How can I change/cancel/return my order?
- How much do you charge for shipping?
- How much yarn do I need to make a ____?
- Can I combine two strands of one weight to equal a larger weight?
- How do I find the end of the skein or ball? How do I pull from the center?
- How do I substitute one yarn for another?
- How do I find the free patterns you have?
- How can I get help with one of your patterns?
- What are dye lots? Can I order more of the same lot?
- I can't find what I'm looking for in the FAQ, how can I contact support directly?