After purchasing certain items on the website (including kits), the pattern PDF will be delivered digitally within your order confirmation email. Keep in mind that for optimal results, the file should be downloaded onto a laptop, tablet, or PC, as attempting to download via mobile phones could potentially result in file corruption. If your download link does not appear on your confirmation email as the below example, please click on the "contact support" link below this article to submit a ticket. Please provide detailed information regarding the difficulties or problems you're facing that are affecting your ability to download the file.

The screenshot below shows the placement of the download link within your order confirmation email: