Orders in our system cannot be edited. If you would like to change the contents of your order, you will need to cancel it and reorder the desired contents.
If you recently placed an order and would like to cancel it, Please submit a ticket using the " contact support " link below with and enter ‘cancellation request’ in the subject line along with the order number, and any other information that you would like to add to the body of the correspondence.
Everything will be done to accommodate the cancellation, but depending upon where the order is in processing, we are unfortunately unable to guarantee it. In this case, you may return it to us for a full merchandise refund.
Usually, there's a 30-minute window to cancel an order once placed. If that time has passed, we probably will be unable to cancel it. Please note that even if the order has been placed within 30 minutes it is not a guarantee that we will be able to cancel your order. Once the order is on its way and shipped we are not able to cancel it, you will need to wait for it to arrive and then return it if you've changed your mind.
We offer our customers the option to return products within sixty (60) days after the product shipment date excluding certain products that may not be returnable (e.g., final sale products). All returned products must be unused. You are solely responsible for the cost of shipping the returned product. Any products not returned in accordance with the return procedures may be donated or destroyed and no refund will be issued.
Please allow 2 to 3 weeks for your refund to be fully processed. The amount of your refund is determined only by the products you are returning – shipping and handling charges will not be refunded.
To initiate a return please print, fill out, and include the following form in your return package: View Return Form